AWARDS 2017 FINALSThe highly-anticipated announcement of the Finalists for the UK Customer Experience Awards 2017 was made.

The awards recognise and reward outstanding achievement in customer experience across sectors, business disciplines and personnel. There are more than 200 entries shortlisted and there will be more than 200 presentations at the finals!


60K is a finalist in the following categories:

– Contact Centre Large

– Customers at the heart of everything

– Engage Customers online

– CX Team of the Year

– CX Professional of the Year

– CX Professional Woman of the Year



Said Neil Skehel, CEO of Awards International

“The diversity of the companies entering the awards is amazing, they represent a tidal wave of organisations focusing on customer needs. This is great news for customers and great news for the UK economy. The rest of the world looks to the UK for leadership in customer experience and this really showcases the best of the best. I cannot wait for the finals!”


Finalists in each of the categories will present their entry to a team of experienced judges at the ExCel in London on the 28th September 2017. After judging has taken place, the winners will be announced during a black tie gala dinner and celebration – a well-deserved reward for judges, finalists and guests!


Ian Golding, Chair of the shortlisting panel and global CX Consultant, a highly recognised CX expert said.

“Many people recognise these awards as amongst the toughest to win. As a judge every year since the inception of these awards in 2010, I can vouch that the scoring is rigorous; the entries always of a high standard and the judges are always tough. Being a finalist means a great deal and being a winner means they really achieved something great”


The UK Customer Experience Awards is owned and operated by Awards International, the business awards specialists. Founded in 2010 the awards are the largest and most prestigious in the UK. The winners are decided by large panels of independent judges, men and women with deep experience in business and customer experience. 50% of the score is allocated for online submissions and 50% for the live presentations. Many of the finalists elect to make their presentations open so that others can watch and learn. Learning and knowledge from the awards will be shared with finalists in the form of an e-book, following the finals. All finalists receive written feedback and scores from the judging panels following the awards.




60k – BPO in Bulgaria


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